In order to apply for a bank mandate, firstly select the option "domiciliación SEPA" on top -right of the invoice page and click on "Solicitar domiciliación".
Secondly fill in the requested information, IBAN Bank Account Code and BIC/Swift code.
Finally click on "Guardar datos" and if the requested information is OK, another page will show up.
1. If you have already sent us a signed mandate, the following confirmation screen with your bank information will show up. No further action from you is needed.
2. If you haven't sent us the signed mandate yet, you will be given 2 options to get and print a new one: Core ("autorizacón básica") and B2Bs. For the sake of simplicity, we recommend the Core format unless you are already familiar with the B2Bs format
We will need you to download the mandate, fill in, sign it and send it back to us by email info@k3bone.com or by opening a support ticket.
Should you need any further assistance, don't hesitate to contact us.